Privacy Policy

When you reach out to us or use our website, here's what we might gather:

• Contact stuff: Your name, email, phone number - basically how to get back to you about that dream home or commercial project you're thinking about.
• Project details: Whatever you share with us about your architectural needs. This helps us understand what you're after and if we're the right fit.
• Website analytics: Things like which pages you visit, how long you stick around, what device you're using. Nothing creepy, just helps us make the site better.
• Cookies: Small files that remember your preferences. You can control these below if you want.

We're not asking for your social insurance number or anything weird like that. Just what makes sense for architectural consultation and communication.

We're architects, not data brokers. Here's what we do with your info:

• Communication: Responding to your inquiries, sending project updates, sharing relevant sustainability insights you might find useful.
• Service delivery: Managing your projects, coordinating consultations, keeping everything organized.
• Improving our work: Understanding what kind of projects people need, what areas of sustainable design interest folks most.
• Legal stuff: Sometimes we gotta keep records for contract purposes or regulatory requirements in British Columbia.

That's it. We're not sending your details to random third parties or bombarding you with spam. Our focus is architecture, not marketing schemes.

We keep this pretty tight. Your information stays with:

• Our team: Obviously, the folks at Zephyron Alquinth who are working on your project or handling your inquiry.
• Essential service providers: Email hosting, website infrastructure, cloud storage - the basic tech we need to operate. They're all bound by confidentiality agreements.
• Project collaborators: If you're working with us on a project, we might share relevant details with engineers, contractors, or consultants involved. But only what's needed for your project.
• Legal requirements: If we're legally required to disclose information, we will. But we'd tell you about it unless we're legally prevented from doing so.

No selling data to advertisers, no sketchy third-party deals. We're architects who value trust.

Under Canadian privacy laws (PIPEDA and BC's privacy regulations), you've got some solid rights:

• Access: You can ask what information we have about you. We'll send it over in a readable format.
• Correction: If something's wrong or outdated, let us know and we'll fix it.
• Deletion: Want us to remove your data? We'll do it, unless we're legally required to keep it for contract or regulatory reasons.
• Opt-out: Don't wanna hear from us? Unsubscribe from emails anytime or tell us to stop contacting you.
• Data portability: Need your info for another purpose? We can provide it in a common format.

Just shoot us an email at info@zephyronalquinth.info or call (604) 555-0127. We'll sort it out quickly.

Security isn't just about buildings for us. Here's how we keep your data safe:

• Encryption: Data transmitted through our website is encrypted using SSL/TLS protocols.
• Secure storage: Information is stored on servers with robust security measures and access controls.
• Limited access: Only team members who need access to your information get it.
• Regular updates: We keep our systems updated to protect against new security threats.

That said, nothing's 100% bulletproof online. We do our best, but there's always some inherent risk with internet communication. If there's ever a breach affecting your data, we'll let you know promptly.

We don't hoard data forever. Here's our general approach:

• Active projects: We keep your information throughout the project and for at least 7 years after completion (that's standard architectural practice for liability reasons).
• Inquiries: If you contacted us but didn't move forward, we'll typically keep that for about 2 years in case you come back to us.
• Marketing communications: Until you unsubscribe or ask us to stop.
• Website analytics: Usually aggregated and anonymous after about 26 months.

If you want us to delete something sooner (and we're not legally required to keep it), just ask.

We're based in Vancouver, BC, and we try to keep everything in Canada. However, some of our service providers (like cloud hosting or email services) might have servers in other countries, potentially including the United States.

If your data is stored or processed outside Canada, it'll be subject to the laws of those countries. We only work with reputable providers who maintain strong privacy standards.

If this is a concern for your project, let's talk about it - we might be able to work out alternative arrangements.

Sometimes we need to update this policy - maybe laws change, or we add new services, or we realize we explained something poorly.

When we make significant changes, we'll update the date at the top and let you know through our website. For major changes that affect how we handle your data, we might send an email if we have your contact info.

It's worth checking back here occasionally, especially if it's been a while since you last looked.